We hope this message finds you and your families healthy and safe. Over the past weeks, we have engaged with a lot of members who can’t wait to return to our resort destinations. I know that many of our staff are eager to welcome you back to your home away from home. For over thirty years, our goal has been to deliver extraordinary vacation experiences. Even though things have been challenging over the past few months, this is still our goal. Our staff, our GMs, our developers and everyone within our organization remains committed to you, our members.
In June we reopened several of our resorts and started welcoming our members back. Each resort has worked tirelessly to ensure that all health and sanitization protocols are being followed to keep everyone at our resorts safe. We have previously communicated our detailed practices (Updated Health and Sanitization Protocols at Tafer Hotels & Resorts). To quickly recap, our primary focus is on deep cleaning practices, the use of PPE, social distancing, and adherence to suggestions from the CDC and WHO.
We also have been listening closely to what our members have to say. Through social media, newsletter comments, e-mails, blogs, and direct contact communication with our servicing company, ResortCom, we have created new promotions based on member feedback. To see our current deals, please click here to see our promotion page (https://myuvci.com/promotions). Promotional offers change regularly and are available for a limited time only. Our goal is to say a big “Welcome Home” to our Club family when they are able to break out of confinement and return to our beautiful resort destinations in paradise.
Lastly, I wanted to touch base regarding what members can expect if they decide to vacation during this time. Several of our members who have traveled recently shared their feedback with us. Watch the below video for a message from our special guests from Fort Worth, Texas, who are staying at Garza Blanca Preserve Resort & Spa in Puerto Vallarta.
While some things at the resorts and in the destinations are a little different regarding increased sanitization and safety measures, the unwavering dedication of each staff member to serve you is still the same. We know they have missed you – life is much more fun with our Club family nearby!
We are all looking forward to welcoming our members back.
Our doors are open, and we are waiting for you!
See you soon!