All posts filed under: News

TAFER Hotels & Resorts Family

Dear Member, As part of our club family, we share the great responsibility of keeping you updated and informed. Over the past few weeks, we have been monitoring the COVID-19 Coronavirus pandemic. There is no greater role for us then to ensure our members’ safety and well-being. On March 19, 2020, The US State Department increased the Travel Warning for Americans to a Level 4- Do Not Travel. Further, the United States Government has temporarily closed the Southern United States/ Mexico border for all non-essential travel. STATE DEPARTMENT TRAVEL ADVISORY: The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. You can learn more about this by visiting travel.state.gov for more information. At TAFER Hotels and Resorts, we thrive off being able to deliver world class experiences to our members. …

Coronavirus (COVID-19)

March 20, 2020 Dear Member, As part of our club family, we share the great responsibility of keeping you updated and informed. There is no greater role for us then to ensure our members’ safety and well-being. The Department of State advises U.S. citizens in countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. You can learn more about this by visiting travel.state.gov for more information. At TAFER Hotels and Resorts, we thrive off being able to deliver world class experiences to our members. Due to the recent travel restrictions, and as a precautionary measure, we will begin soft closure procedures. Our current focus is getting all guests home safely. Based on the resort’s current occupancy levels, we anticipate a reduction in services on-site pending closure of the resorts if necessary. Our resorts will continue to maintain, upkeep and work on preventative maintenance, preparing our resorts for your return …

A Message from the Vice President of UVC International

Dear Member,  First off, I would like to send you and your families the biggest of hugs and well wishes during this difficult time. As the COVID-19 pandemic is affecting so many of us all around the world, we want each of you to know that we are here for you. Being part of our vacation clubs, means your part of our family and as with any family, we are stronger together.   I want to give you the most up-to-date information that I have on the current situation and how it affects your Vacation Club. We are focused daily on taking care of you, our members. When you’re ready, remember we’re here.  The Governor of the State of Nevada, where our servicing company ResortCom operates, announced a mandatory closure of all non-essential businesses effective Wednesday, March 18, 2020 for a period of 30 days (until April 17, 2020). Because of this, we have limited team members working remotely to address your communications, assist with reservation needs, account questions, etc.  If you have any questions regarding your reservations or account, please email Member Services at memberservices@resortcom.com. You can also call us at 1-800-852-4755 Monday thru Friday from 9 am …

Statement from the Resort

For TAFER Hotels & Resorts, ensuring the safety and well-being of our members and staff is our top priority. Due to the global impact of COVID-19 and recent travel restrictions, we began soft closure procedures at our resorts as a precautionary measure.  Over this past week, we have been flooded with messages from our members wondering how these soft closures are affecting our team members in Mexico. We have assured them that we are committed to navigating these tough times together, with our valued employees. Despite these difficult times, our team will not lose their passion for delivering heartwarming hospitality and they will come back stronger and more dedicated than ever to service excellence.    The partners of Garza Blanca Residence Club are determined to continue their mission of delivering world-class vacation experiences as we have done for so many years. We want to share with you a video message from the President of TAFER Hotels & Resorts.  Click on the below video message from Mr. Fernando Gonzalez, regarding COVID-19.  We hope that you and your families stay safe during this time and look forward to welcoming you back to our lovely destinations just as soon as it is possible to travel again. Stay home today, so you can #TravelTomorrow.  

Eagle’s Wings Foundation Update

Many of our generous members have been reaching out to ask us how they can best provide assistance to the communities and staff of the Villa Group and Tafer Resorts who have been affected by the COVID-19 virus. We have determined the most effective way for us to coordinate these efforts will be through the Eagle’s Wings Foundation (EWF).  EWF is our non-profit sister organization and its mission is to provide assistance to various charitable organizations in the Villa Group and Tafer Resort destinations. EWF has been a long-time supporter of these communities, and now more than ever they would like to partner with you in order to reach out a loving hand to assist those in need.  If you would like to make a donation to help the relief efforts for those affected by COVID-19, please visit the EWF site and click on the PayPal link.  All donations received through April 30 will be earmarked directly for COVID-19 Relief and will not be included in the funds donated throughout the year for general grant purposes. The EWF Board of Directors will be directly responsible for prioritizing need within Puerto Vallarta, Los Cabos, Cancun and …

AAA Unveils 2020 Diamond Honorees

On February, 20th, 2020, AAA published the list of the 2020 Four and Five Diamond honorees, which are based on hotel inspections that occurred in 2019. TAFER Hotels & Resorts is proud that three of our hotels have been named on the list again for 2020. It is a true honor for TAFER Resorts to be on this list, which recognizes the best hotels in the hospitality industry.    Villa del Palmar Luxury Beach Resort & Spa in Cancun received the AAA 4 Diamond designation for its second consecutive year. Garza Blanca Preserve Resort & Spa in Puerto Vallarta made the 4 Diamond list for its sixth year in a row. AAA Four Diamond designated hotels must meet the criteria of being refined and stylish with excellent service. In 2020, just 1,718 hotels made the Four Diamond list, which represents a small percentage of the 27,000 AAA Diamond lodgings evaluated.    Hotel Mousai in Puerto Vallarta (an adults only hotel) made the 5 Diamond list for its sixth successive year. Only 119 hotels received the 2020 Five Diamond designation and Hotel Mousai is honored to be among this exclusive group, representing only 0.4% of the total.    Having three of its hotels qualifying as AAA 4 and …

Hotel Mousai’s New Tower and Expansion Update

As you may already know, Hotel Mousai – the only Five Diamond resort in the state of Jalisco – is expanding! Construction of the second tower, adjacent to the first, is already underway on the Garza Blanca Preserve complex in Puerto Vallarta. The existing Hotel Mousai will be connected to the new tower by an incredible bridge that is suspended high in the air by high columns that go through the existing trees.  This sensational hotel at the forefront of cutting-edge design and ultra-trendy elegance deserves a name that lives up to its divine promises. Mousai takes its name from the Greek word mousai or ‘muse’. The mousai according to Greek mythology were the 9 daughters of the Greek god Zeus and Mnemosyne. These inspirational goddesses were each gifted with a special aptitude. Historically, writers, poets and musicians called upon the muses when help or inspiration was needed.   Like the original Mousai, the second tower will be nothing less than spectacular, and our hope is that it will be a place where you can feed your imagination and be inspired by Mexico’s newest muse with its innovative design, extravagant interiors, and delectable cuisine.  The new 16-story tower will feature 72 luxury suites with stunning views of Banderas Bay. The room configuration will consist of 36 King Studio Suites, …

The Luck of the Irish

Ireland often conjures thoughts of leprechauns finding pots of gold at the end of rainbows, limericks, shamrocks and the timeless saying ‘the luck of the Irish.’ Also integral to Irish heritage is the annual St. Patrick’s Day celebration on March 17th.  The celebration of ‘St. Paddy’s Day’, as it has come to be known, is now an international phenomenon full of all things green.  Who was Saint Patrick?   Saint Patrick is the primary patron saint of Ireland, but In fact, Saint Patrick was not Irish. He was a nobleman born in Britain and kidnapped by Irish pirates at the age of 16. Saint Patrick was born into a religious family and while in his early life he did not believe in God, he found his faith while he was enslaved in Ireland. Eventually he found his way back home, but later went back to Ireland to work as a missionary. March 17th marks the day of his death and was originally a religious holiday made official by the Catholic Church to celebrate the arrival of Christianity …

Romantic Beach Dinner on Valentine’s Day 2020

Every February 14, Valentine’s Day is celebrated in many regions around the world with great enthusiasm. While there are conflicting stories about its origins, one thing is certain and that is that for many it is a very special day devoted to celebrating love as well as friendship.   One version is that Valentine’s Day is a very old tradition originating from the Roman festival Lupercalia, which celebrated the start of spring in mid-February and paired couples through a lottery. Another version is that, Emperor Claudius the Second banned all marriages in Rome as he thought that emotional attachments would cause his soldiers to not want to serve in the army. Saint Valentine opposed the decree of the emperor, and began secretly helping Christian couples wed. When his actions were discovered, he was sentenced to death on February 14, 270.   Regardless of the true origins, Valentine’s Day is unarguably the one special day of the year devoted entirely to celebrating romantic love and friendship. Garza Blanca Preserve Resort & Spa Puerto Vallarta is excited to share this special day with its valued members and guests and is pleased to offer an exclusive romantic beach dinner in a spectacular setting.  Indulge with your sweetheart in a special 4-course menu created by Chef Eder Gutierrez from Aquazul. On this occasion, we will offer …

Be Inspired at Garza Blanca Cancun

In December, we announced the opening of Phase One of our newest addition to the Tafer Hotels & Resorts family, Garza Blanca Resort & Spa Cancun located on the gorgeous Playa Mujeres beach right next door to Villa del Palmar Cancun Luxury Beach Resort & Spa.  The Graham Family were the first guests to stay at our brand-new resort and had the honor of cutting the blue ribbon as they crossed the threshold to the lobby. They were all smiles as they were greeted by all the staff with their right hand over their hearts, as a gesture to signify gratitude and respect. The Grahams were applauded when they checked in and received celebratory glasses of champagne.   Since the Grahams, we have had additional guests who have given us very positive feedback about their stay at Garza Blanca Cancun. They have been thrilled to be able to experience a new resort while also being able to retain access to Villa del Palmar Cancun. They have also commented that every single staff member has gone above and beyond to make them feel welcome. And lastly, they have mentioned the comfort, cleanliness and outstanding design of the resort. We are very pleased to be receiving such positive feedback as this is only …