All posts filed under: My Membership

UVCI’s top priority is to protect you, your membership and your investment. Unfortunately, due to the COVID 19 pandemic, fraudulent opportunities have arisen for scam artists to take advantage of. Make sure you protect yourself by being aware and exercising good judgement, so that you do not fall for one of their unscrupulous schemes. Below are some helpful tips on how to identify, avoid and report a scam, along with educational resources directly from ARDA, our industry partner.    How can I be sure that I have been contacted by a Scam Artist?   Unfortunately, sometimes it can be difficult to know whether the person on the other end of the phone is a scammer or not. They are experts at what they do and they know how to approach you like a professional. You should always trust your gut instinct. If they are offering you a deal that seems too good to be true, chances are that it is. They may try contacting you via email to ask you to rent or sell your timeshare and present an attractive offer. Another tactic they use is to call you and pose as someone who works for our organization or a resort. Usually, the only information …

The holidays are an ideal time to get away with your loved ones and enjoy warm weather, cool ocean breezes, leisure time at the beach and luxury accommodations at your home away from home.  Since the holidays are peak season, you can improve your chances of securing a reservation by booking ahead. The Garza Blanca Residence Club booking system works on a first come, first served basis, so the earlier you book, the more likely it is you will have your dream holiday vacation in paradise.  The holiday weeks have a higher point value than other weeks in the year, so upgrading your membership increases your chances even further. The smaller units are the most economical, and therefore the most popular. When you have enough points to cover a larger unit, there is more availability and you will generally find it easier to make a reservation during peak times. The more points you have, the more options you have.    There are a number of requirements that must be met to be able to book holiday time using your Garza Blanca Residence Club membership. We often get members asking us to explain how to book the holiday …

We have tremendous appreciation for all our members. Through your support and loyalty, you have earned the right to special treatment including discounts and benefits.   Previously, there was some confusion about discounts, as some of the resorts were handling the program differently in each region. To make things easier, we have simplified the whole process and now members will get the same great benefits no matter where they choose to stay! Make sure you take advantage of the member discounts you are entitled to.  All resorts will offer three different types of cards:  Gold Card: All regular Gold Members will receive a 10 per cent discount on Food & Beverage outlets, Spa Services and Activities/Tours through Travel Agencies. Members are not required to attend a sales presentation and can request their gold card upon check-in.   *Please note: the discount on food and beverage is not applicable to all inclusive plan guests. No other promotions can be combined and are not applicable when a member is using the Gold card.  Elite Card: All 4-Star, 5-Star and Residence Club Elite members will receive a 15 per cent discount on Food & Beverage outlets, Spa Services and Activities/Tours through Travel Agencies. Members are not required to attend a sales presentation or attend …

The great news is that if you are reading this from your monthly Garza Blanca Residence Club newsletter, you are already a vacation club member. The not so great news is that the amount of reported cases of scammers targeting vacation club owners has increased.   We want you to get the most out of your membership, and in addition to providing you and your family with amazing vacation experiences, we want to help you stay protected from potential scams.  Garza Blanca Residence Club is a member of the American Resort Development Association (ARDA) and its sales practices conform to the local and federal government regulations in Mexico, so you can feel safe. However, there are some fraudsters out there who will try and trick you and we want you to be informed so that you can avoid any potential scams.   Below is a list of the most common scams we are seeing:  Rental Agency Scams  As a vacation club member, you may not always have the opportunity to travel and it can be tempting to …

Want to know how to get the most out of your Garza Blanca Residence Club membership? Join our member advisor Mark Baker in the Members Room at Garza Blanca Puerto Vallarta every Friday at 9:00 am for “The 101 Class.”   This hour-long meeting is specifically designed for members staying at Garza Blanca. Mark teaches members how to use their Garza Blanca membership most effectively. Next time you’re in Puerto Vallarta, stop by and learn the ins and outs of your membership, plus pro tips about how to get the best perks and deals that Garza Blanca has to offer.   The flexibility of your points membership allows you to choose from all unit sizes and travel in all seasons based on the points available in your account. You can also tailor the number of days you wish to spend on vacation depending on the points required for each resort, season and unit type.   Right now, you can use your points to book your vacation at Villa Del Palmar Cancun, Garza Blanca Preserve Puerto Vallarta, Garza Blanca Resort & Spa Los Cabos and Sierra Lago. Later this year and into …

Our points based membership is designed to give our members as much flexibility as they need. There are many ways that you can use your membership and the more club points you own, the greater flexibility you will have to stay in the types of suites you love best and for as long as you wish.    The great thing is that your membership is ready to be tailored to your specific vacation needs and preferences. If you are celebrating a special occasion and you want to bring additional family members with you, or if you decide to have two vacations in a year, you probably already know that you can upgrade or purchase more points. However, what you might not know is that there are even more options available to you such as: borrowing, using club time or preferred Time, banking, and acceleration. Below we explain a little bit more about them.  Borrowing  When upgrading your membership is not an option, you may choose to immediately borrow points from future years to cover your reservation.    Club Time – (Rental Time)   Based on availability at the resort, club members have special members’ nightly rental rates called “Club Time”-which are always the lowest possible nightly rates at our resorts.   Preferred …

We know that sometimes life gets busy and we just want to make sure that you get the most out of your membership by not letting your points go unused. If you won’t have the chance to travel this year, take advantage of the option to bank your points to get the maximum value from your membership.   Why bank your Club points?  If you won’t be able to make time for a vacation this year, take advantage of banking your points to save up for an extra special vacation next year where you can apply any unused club points to vacation for longer, upgrade your unit size or even vacation twice. Please note that Biennial members have certain limitations on unit size upgrades or banking options. In addition to banking your points, you can purchase some extra amenities or services with our Points Redemption Program.  Banking your points is useful when you have plans to travel more than once in a year as your banked points can be used in any season except during the holidays (Christmas and New Year’s).   Bank as You Go  A good …

At Garza Blanca Puerto Vallarta we are deeply grateful to our Members for joining our club, putting your trust in us, and choosing to spend your vacations at our resort.  It is our honor to host you here at your home away from home, and we feel the need to put on an exclusive event for you, where we can meet you, interact directly with you, hear your concerns, and resolve them together. It is our intention to create an environment where Members feel they have the doors open to communication with management, so that you can fully enjoy a wonderful stay with us each and every time you visit.  This August we invited our Members to accompany us to our traditional cocktail party, but this month we have a “casino” theme. Every Tuesday at 5 pm, our cocktail for members of our Residence Club is held, where the General Manager in the company of his executive committee, offers to our distinguished members, an excellent assortment of hors d’oeuvres, sublime cocktails and live music, to …

Understanding the ins and outs of how your member time works is key to getting the most out of your membership.  In this article, we answer some common questions to help you plan ahead.  Seasons of your Membership  Your membership is divided by seasons, with each season requiring a different amount of points to reserve accommodations. The three seasons are: Holidays, Winter and Summer.  Holiday season requires the most points to book, Winter season requires less points than Holiday season, and Summer season requires the fewest points. There are a few other restrictions, which are outlined below. HOLIDAY SEASON Holiday season weeks are the most popular weeks of the year for members to travel, and these weeks are also the time of year when the resort is in highest demand, so it’s important book as early as possible. You might even need to book up to 24 months in advance. * The Holiday season weeks are: Third week of February (President’s week or week 7) Holy week and Easter week (varies year by year) Thanksgiving …

Welcome to the Club! You have made the wonderful decision of joining the best Vacation Club in the world! Garza Blanca Residence Club provides members with the ability to vacation in style, enjoying the most luxurious accommodations in world class destinations, and the flexibility to tailor your vacations to any occasion with personalized options.  Now that you are a member, we would like to make sure you have some essential information, contacts and dates that are important to your membership.   Important Phone Numbers & Addresses:  ResortCom International, LLC (Servicing Company) 6850 Bermuda Road Las Vegas, Nevada 89119 For loan payments, maintenance fee payments, address and phone number changes, banking, borrowing or accelerating points, exchange assistance, reservations, and shuttle transportation.  Call toll free 1-877-722-4592 Web address: www.resortcom.com Email: memberservices@resortcom.com Resorts Addresses and Phone Numbers Garza Blanca Preserve Resort & Spa – Puerto Vallarta Carretera A Barra De Navidad Km 7.5 Puerto Vallarta Jalisco Phone: 011-52-322-176-0700  Garza Blanca Preserve Resort & Spa – Los Cabos Carretera Transpeninsular Km 17.5 Corredor Turístico Los Cabos Phone: 011-52-624-105-4460 Garza Blanca …