All posts filed under: My Membership

Airport Travel during COVID-19

Many of our members are probably wondering what airport travel is like during the coronavirus pandemic, which has impacted many of the safety protocols and processes at several businesses including at airports, on airplanes, and at restaurants and hotels, among others.  Brittany Blanscet, UVCI’s Member Marketing Manager, spent the first two weeks of August traveling to all of our destinations in Mexico in order to experience how travel is now and to provide our members with valuable insight about what to expect on your next trip to your home away from home.   Brittany reported back to us that airlines are actively enforcing the use of face masks. Passengers are required to wear face coverings at all times at the airport and during their flight (except for when eating and drinking). When booking flights online, you must consent to wearing a face mask, otherwise you will be prohibited from traveling. Mandatory face coverings are used by all airport staff and flight attendants as well.   Hand sanitizing stations have been placed throughout the airports, social distancing is being enforced with strategically placed signs throughout, and airplanes are being thoroughly disinfected. A few airlines, such as United, hand out disinfectant wipes upon boarding the plane.    Temperature screenings are taken on flights exiting the US and between destinations in Mexico. For passengers …

Get Rewards with our Owner Referral Program

When you refer Garza Blanca Residence Club to your friends, family, and extended circles not only will you get to surround yourself with kindred spirits in an idyllic tropical setting, you will also be rewarded with the exclusive perks that come with the Owner Referral Program. You will be rewarded for each eligible referral you introduce.    For every referral that attends a Sales Presentation, you will receive Friends Count rewards (bonus credits with cash value) as a thank you for your loyalty and recommendations. If they decide to purchase their own membership, you will receive even more rewards! The benefits to you and your friends in this exclusive Friends Count owner referral rewards program offered by Garza Blanca Residence Club are so simple to enjoy.  Refer an eligible family member or friend  Receive bonus credits each time a friend attends a presentation   Redeem your bonus credits   To recommend a friend call us at 1-877-261-0480, email friendscount@garzablancapreserve.com, or visit us online at www.friendscountgb.com and let us know you would like to invite your friends to a presentation.  The Referral department will ask you to give each of your referrals’ names, …

Elite Benefits Update

Come and be part of the Elite! To get the very best every single time you vacation, Elite membership offers you fantastic Elite program benefits including complimentary round trip transportation, unit upgrades, massages and more. For members wishing to explore the exciting benefits of the Elite Membership Club, there are three levels of Elite status, each with its own escalating benefits. Below we have outlined the exclusive privileges that each tier offers you. All Elite members will enjoy increased flexibility and value, which will enhance your vacation experience while staying at one of the many Tafer Hotels & Resorts. In addition, many of our resorts have added Elite Rooms, a new suite category for Elite Members. Each suite has a variety of upgraded features and amenities designed just for a select few, the Elite!   Elite Benefits  Four (4) Star Preferred Access 5,000-9,999 Total Points    borrow Club points, up to seven (7) consecutive years in advance one-unit size and view upgrade seven (7) days prior to arrival one (1) complimentary airport transportation round trip …

How Members can Protect Themselves

It is important to stay on top of the latest coronavirus 2019 scam attempts. Scam artists are experts at what they do and, unfortunately, they are using the ongoing pandemic to target members. Garza Blanca Residence Club would like you to be aware of the scams they are using, so that you can avoid them and protect your investment.   How do I know if I have been contacted by a Scam Artist?  It can be hard for you to know if you are talking to a scammer since they can act very professional. The best clue that you might be talking to a scammer is if the deal they are offering you to rent or sell your timeshare sounds almost too good to be true. Many scammers are trying to take advantage of people’s fears during this unprecedented time. They may call you up, saying that they work for our organization or a resort. Use discretion and never reveal too much information. If in doubt, hang up the phone and contact us at 1 877 722 4592.  Please note:   Our organization will never contact you to sell or rent out your timeshare.   Our organization will never sell or share your personal information.    Our organization will never contact you …

Tips to Avoid getting Duped by Scammers

UVCI’s top priority is to protect you, your membership and your investment. Unfortunately, due to the COVID 19 pandemic, fraudulent opportunities have arisen for scam artists to take advantage of. Make sure you protect yourself by being aware and exercising good judgement, so that you do not fall for one of their unscrupulous schemes. Below are some helpful tips on how to identify, avoid and report a scam, along with educational resources directly from ARDA, our industry partner.    How can I be sure that I have been contacted by a Scam Artist?   Unfortunately, sometimes it can be difficult to know whether the person on the other end of the phone is a scammer or not. They are experts at what they do and they know how to approach you like a professional. You should always trust your gut instinct. If they are offering you a deal that seems too good to be true, chances are that it is. They may try contacting you via email to ask you to rent or sell your timeshare and present an attractive offer. Another tactic they use is to call you and pose as someone who works for our organization or a resort. Usually, the only information …

Secure the Holidays by Booking in Advance

The holidays are an ideal time to get away with your loved ones and enjoy warm weather, cool ocean breezes, leisure time at the beach and luxury accommodations at your home away from home.  Since the holidays are peak season, you can improve your chances of securing a reservation by booking ahead. The Garza Blanca Residence Club booking system works on a first come, first served basis, so the earlier you book, the more likely it is you will have your dream holiday vacation in paradise.  The holiday weeks have a higher point value than other weeks in the year, so upgrading your membership increases your chances even further. The smaller units are the most economical, and therefore the most popular. When you have enough points to cover a larger unit, there is more availability and you will generally find it easier to make a reservation during peak times. The more points you have, the more options you have.    There are a number of requirements that must be met to be able to book holiday time using your Garza Blanca Residence Club membership. We often get members asking us to explain how to book the holiday …

Standardization of Discounts

We have tremendous appreciation for all our members. Through your support and loyalty, you have earned the right to special treatment including discounts and benefits.   Previously, there was some confusion about discounts, as some of the resorts were handling the program differently in each region. To make things easier, we have simplified the whole process and now members will get the same great benefits no matter where they choose to stay! Make sure you take advantage of the member discounts you are entitled to.  All resorts will offer three different types of cards:  Gold Card: All regular Gold Members will receive a 10 per cent discount on Food & Beverage outlets, Spa Services and Activities/Tours through Travel Agencies. Members are not required to attend a sales presentation and can request their gold card upon check-in.   *Please note: the discount on food and beverage is not applicable to all inclusive plan guests. No other promotions can be combined and are not applicable when a member is using the Gold card.  Elite Card: All 4-Star, 5-Star and Residence Club Elite members will receive a 15 per cent discount on Food & Beverage outlets, Spa Services and Activities/Tours through Travel Agencies. Members are not required to attend a sales presentation or attend …

Beware of the Following Timeshare Scams

The great news is that if you are reading this from your monthly Garza Blanca Residence Club newsletter, you are already a vacation club member. The not so great news is that the amount of reported cases of scammers targeting vacation club owners has increased.   We want you to get the most out of your membership, and in addition to providing you and your family with amazing vacation experiences, we want to help you stay protected from potential scams.  Garza Blanca Residence Club is a member of the American Resort Development Association (ARDA) and its sales practices conform to the local and federal government regulations in Mexico, so you can feel safe. However, there are some fraudsters out there who will try and trick you and we want you to be informed so that you can avoid any potential scams.   Below is a list of the most common scams we are seeing:  Rental Agency Scams  As a vacation club member, you may not always have the opportunity to travel and it can be tempting to …

Membership 101 Class with Mark Baker

Want to know how to get the most out of your Garza Blanca Residence Club membership? Join our member advisor Mark Baker in the Members Room at Garza Blanca Puerto Vallarta every Friday at 9:00 am for “The 101 Class.”   This hour-long meeting is specifically designed for members staying at Garza Blanca. Mark teaches members how to use their Garza Blanca membership most effectively. Next time you’re in Puerto Vallarta, stop by and learn the ins and outs of your membership, plus pro tips about how to get the best perks and deals that Garza Blanca has to offer.   The flexibility of your points membership allows you to choose from all unit sizes and travel in all seasons based on the points available in your account. You can also tailor the number of days you wish to spend on vacation depending on the points required for each resort, season and unit type.   Right now, you can use your points to book your vacation at Villa Del Palmar Cancun, Garza Blanca Preserve Puerto Vallarta, Garza Blanca Resort & Spa Los Cabos and Sierra Lago. Later this year and into …

Getting More Points: The Ins and Outs

Getting More Points: The Ins and Outs

Our points based membership is designed to give our members as much flexibility as they need. There are many ways that you can use your membership and the more club points you own, the greater flexibility you will have to stay in the types of suites you love best and for as long as you wish.    The great thing is that your membership is ready to be tailored to your specific vacation needs and preferences. If you are celebrating a special occasion and you want to bring additional family members with you, or if you decide to have two vacations in a year, you probably already know that you can upgrade or purchase more points. However, what you might not know is that there are even more options available to you such as: borrowing, using club time or preferred Time, banking, and acceleration. Below we explain a little bit more about them.  Borrowing  When upgrading your membership is not an option, you may choose to immediately borrow points from future years to cover your reservation.    Club Time – (Rental Time)   Based on availability at the resort, club members have special members’ nightly rental rates called “Club Time”-which are always the lowest possible nightly rates at our resorts.   Preferred …