All posts filed under: My Membership

Javier García-Gerente-de-Servicios-para-Miembros_

Meet Your New Staff at Garza Blanca Los Cabos: Javier Garcia, Member Services Manager

The ladies in the Member Services office at Garza Blanca Puerto Vallarta tell me that Javier Garcia is a real Casanova, but he was a little bit shy and reserved when speaking to me for this interview. Javier is serious and modest, brushing off his accomplishments as I asked him to talk about his background. The truth is he’s a rising star at Garza Blanca on the Membership side, and he has just recently earned a promotion that is taking him from Puerto Vallarta all the way to Los Cabos.   Javier was born in Mexico City and did his undergraduate studies in Puerto Vallarta in the field of Business Administration. He then went on to law school in Spain, where he earned his master’s degree in law from Complutense University of Madrid, which is one of the oldest universities in the world and one of the largest in Europe.   He returned to Puerto Vallarta, armed with his new law degree, and he started working at Garza Blanca in January of 2015. With his …

Ximena Espíndola Cover

Meet Your New Staff at Garza Blanca Los Cabos: Ximena Espindola, Head VLO

Members work closely with the Verification Loan Officer (VLO) and their team during and after purchasing. In this month’s newsletter we dive a little deeper into the life of one superstar VLO who recently moved from Villa Del Palmar Cancun to the new Garza Blanca Los Cabos.   Ximena is passionate about her job, and how she interacts with members.   “As VLOs, we represent the developer and we also represent the member. We try to make sure when a member purchases a membership they understand everything they’re getting, and they feel comfortable and happy with their membership,” Ximena said. “We make sure everything they were promised is in the contract. Our goal is to make sure that their membership is affordable and it brings them joy in their vacation. We also follow up after with members after their purchase if they have questions, if they need any help. For example, we point them in the right direction when they need to make a reservation, when they need to make payments, if they need to …

Why You Should Upgrade From a Biennial to an Annual Contract

There is no doubt about it, the more points you own, the greater flexibility you will have to stay in the types of suites you love best and to stay as long as you wish.  The great news is that you have a number of options available when you upgrade to an annual contract: Borrowing, Accelerating, and Banking. Borrowing When upgrading your membership is not an option for you at the time, the most obvious choice you have is to borrow points from future years to cover your reservation. Members with Annual membership will be able to borrow a full year’s allotment of Club points for up to 5 successive calendar years in advance for use in the current calendar year. All you have to do is pay for the maintenance fees. Biennial members can borrow from their next use year’s allocation. Remember that borrowed points may not be used during the holiday seasons unless you are an Elite member. Acceleration Acceleration is when you use points from the back end of your membership. This …

Benefits of Your Membership

As a valued Garza Blanca member, you can always expect a host of incredible benefits and privileges. Preferential Reservations Preferential reservations to Villa del Palmar Cancun, Garza Blanca Preserve Puerto Vallarta, our upcoming Garza Blanca Los Cabos, Sierra Lago and any other existing or future Garza Blanca Resort. Also, as a Garza Blanca  Member, you are entitled to a 24-month booking window! We always recommend you take advantage of this benefit for high-demand seasons and destinations. RCI  Membership Exchange benefits to more than 3,000 resorts around the world, exclusive publications and RCI website access. (This is a one-year pre-paid membership; subsequent years can be renewed directly by the member.) Visit www.rci.com or call 800-338-7777  for more information about this amazing benefit. Preferred Time/Points Use Take a long weekend or a mid-week escape. Any time during weeks 18 through 43 (May through October), Garza Blanca Members may use additional points equal to the number of points owned, maximum of two weeks, at the cost of the pro-rated maintenance fee. Preferred Time may not be exchanged for …

Maintenance Fees GBRC

Maintenance Fees – What You Need to Know

Maintenance fees are necessary to ensure the high quality and conditions of the luxury resort facilities and accommodations at Garza Blanca Residence Club so they remain as elegant and as incredible as the day you made your purchase. Committed to excellence, Garza Blanca Residence Club is dedicated to maintaining the standards of the stunning properties and services for you to enjoy year after year. All you need to do is to make sure you are up to date with your assessment payments. Paying your maintenance fees on time is your way of contributing to the essential task of dealing with repairs, improvements and the general upkeep of the resorts and units, with the aim to continue to offer the highest quality vacation experiences to all members who are up to date with their fees.   Remember that timely payments are the personal obligation of each member regardless of your use of the property and you could incur penalties or interest for late payments. If in doubt, go to www.resortcom.com to view your account history and …

Resale-&-Rental-Scams-Beware!

Resale & Rental Scams – Beware!

If you already own a timeshare, or you are thinking of buying a timeshare in the near future we would urge you to be careful; in recent months reported cases of fraudsters targeting reputable companies have risen. The increase is most accounted for by scammers who are targeting new buyers and vacation club owners looking to make money from their memberships (though there are some exceptions).   We put together a checklist of information you need to know about the most common scams we are seeing. Rental Agency Scams If you wish to earn an income from renting your timeshare then please be aware that there are scammers out there who will seek to take advantage of this. Some scammers will set themselves up as rental agency agents and charge an upfront fee to manage potential renters. If you want to avoid being scammed we recommend that you go with a well-known agency or choose an agency that charges commission rather than upfront fees.   Resale Scams Resale scams take place when fraudsters identify membership …

Bank-Your-Points-Halloween-Deadline

Bank Your Points – Halloween Deadline

If you have club points left from this year’s allotment, remember to bank your points before the deadline on October 31st. Members have until Halloween to bank any unused points so that you can roll them over to use in following years.  This benefit is one of the perks of choosing Garza Blanca Residence Club, so that if you can’t take a vacation for some reason, you don’t lose your points, or if you wish to stay in a more luxurious suite or stay for a longer time period one year, you can bank your points in advance. When you bank your points, they simply accumulate alongside your next year’s point allocation and can be used for accommodation or towards purchasing services such as meal plans and spa treatments using the Points Redemption Program. If you have a yearly membership then you can roll over your club points for up to to 5 years, which means you have 5 years to use the banked points. If you have a Biannual membership you can roll over …

We Want To Hear From You!

Our members are the reason we do what we do! At Garza Blanca, we strive every day to improve our property, accommodations, and service, and it shows! Every week we receive great feedback from our members by way of personal conversations, emails and notes on social media. We truly appreciate hearing from you about your experience at the resort, what you love, what made your vacation unforgettable, and why you became a member.   We would like to encourage all members to share your stories at <web link>

Why a Points Membership is the Best!

When it comes to your membership, a points membership gives you a lot of options.   Vacations That Suit the Way You Travel Your points membership gives you the flexibility to book different type of units at each resort, and in different seasons. For example, right now you can book at Villa Del Palmar Cancun or Garza Blanca Puerto Vallarta. Later this year and into next year you will also be able to book at Garza Blanca Cancun, Garza Blanca Los Cabos, and Garza Blanca Riviera Maya with your points! Booking with points requires a minimum stay of 2 nights during the regular calendar and requires a minimum of 7 consecutive days during holidays. More Points Means More Flexibility The more points you own, the more flexible your program becomes! A points based membership means that you can use your allocated Club Points to book a short trip in a big unit or a long vacation in a smaller unit, or even two trips in one year in two different resorts.   For example, if …

The Suites at Garza Blanca Los Cabos

Garza Blanca Los Cabos is getting ready to open in November of this year and we are excited to share some details of the new suites with our Members!   Guest rooms and suites at the new resort are stunningly appointed with the most modern, chic furniture and decor, while still maintaining a cozy, comfortable feel. Our design team has worked diligently to blend classic with timeless, and formal with relaxing here at the new property in Los Cabos, in order to create an atmosphere conducive to the ultimate vacation. Suites The suites at Garza Blanca Los Cabos come in three different sizes, each with its own personality and feel. Junior Suite The Junior Suites have a fresh look and airy feel with light colors, wood and stone materials throughout. Junior Suites feature either a king size bed or two queens, with fine quality imported linens and bedding. A stylish partition inspired by coral reefs separates the ensuite bathroom from the rest of the suite. There you will find a contemporary soaking tub, twin vanities, …