All posts filed under: My Membership

scam proof your investment

Simple Ways to Scam-Proof Your Investment

The start of a new year brings with it immense hope that the coming year will be better than the last, and is a time for us to get a fresh start.  Unfortunately, it is also a time to beware of fraudsters. To help you bolster your defenses against scammers, below are some valuable tips on how to spot and avoid scams.    There are several scams that tricksters use to target vacation club owners, knowing about them will help you stay protected. We want you to get the most out of your membership and to continue to enjoy the unforgettable vacation experiences that you and your family deserve.    Stay protected from potential scams and familiarize yourself with the most common scams. Here are some signs you may be dealing with a scam-artist:  Resale Scams    Scammers know that a seemingly good deal is hard to pass up. They’ve been known to contact vacation club owners saying that they have an interested buyer who will pay them a lot of money for their timeshare. These scammers can be very charming and convincing, but the red flag here is when they tell you that you have …

villa del palmar membership

Points Redemption Program

Tafer Residence Club members can use their annual point allocation their way with our fantastic Points Redemption Program. You can not only use your points to book time at your desired resort, but you can also use your points to pay for 50% of the cost of products and services, and pay the other 50% with cash or a credit card. If you don´t quite have enough points to cover 50% of your purchase, a higher monetary payment is allowed. Various points denominations may be used based on the rules of the Points Redemption Program.    The Points Redemption program gives you greater flexibility in how you use your points to enhance your membership and your resort experience. The possibilities are endless.   You can use your points to pay for the following:   Gourmet Culinary All-Inclusive Plan – The best way to vacation is with the all-inclusive meal plan, so you don´t have to lift a finger and you can focus on relaxing. You also don´t have to worry about your meal costs or what you are ordering. Whenever you feel hungry, all you have to do is turn up to one of our on-site gourmet restaurants, order whatever you want, and our top chefs will do everything else. No cooking, no hassle, no dishes. If …

Meet Your Servicing Company, ResortCom

ResortCom is your member servicing company and is made up of a team of multilingual customer experience specialists dedicated to helping members. The team is based in Las Vegas, Nevada, and they work around the clock to answer any questions you have about your membership and help you with reservation and travel information.   The highly trained agents specialize in membership services and assist millions of travelers every year. Their goal is to make sure that everything is seamless from the time of your booking right up until your safe return home. They handle your special requests, whether it is for celebrations, early check-in, in-suite amenities, fun excursions, bill payment services, or reservation information. They are there to assist you and provide the highest quality of personalized service.   About ResortCom  ResortCom is an international timeshare services provider, and they work tirelessly to enhance the member experience. Universal Vacation Club International (UVCI) often gets confused with ResortCom as being your servicing company. While UVCI is not your servicing company, they work closely with ResortCom, who have been carefully vetted and selected as their strategic partner to take the lead in servicing your membership needs and provide top-quality care.   ResortCom strives to improve every member’s vacation experience by communicating effectively with members and answering their questions promptly. They handle all the paperwork, information processing, membership bookings, financial services, and …

Airport Travel during COVID-19

Many of our members are probably wondering what airport travel is like during the coronavirus pandemic, which has impacted many of the safety protocols and processes at several businesses including at airports, on airplanes, and at restaurants and hotels, among others.  Brittany Blanscet, UVCI’s Member Marketing Manager, spent the first two weeks of August traveling to all of our destinations in Mexico in order to experience how travel is now and to provide our members with valuable insight about what to expect on your next trip to your home away from home.   Brittany reported back to us that airlines are actively enforcing the use of face masks. Passengers are required to wear face coverings at all times at the airport and during their flight (except for when eating and drinking). When booking flights online, you must consent to wearing a face mask, otherwise you will be prohibited from traveling. Mandatory face coverings are used by all airport staff and flight attendants as well.   Hand sanitizing stations have been placed throughout the airports, social distancing is being enforced with strategically placed signs throughout, and airplanes are being thoroughly disinfected. A few airlines, such as United, hand out disinfectant wipes upon boarding the plane.    Temperature screenings are taken on flights exiting the US and between destinations in Mexico. For passengers …

Get Rewards with our Owner Referral Program

When you refer Garza Blanca Residence Club to your friends, family, and extended circles not only will you get to surround yourself with kindred spirits in an idyllic tropical setting, you will also be rewarded with the exclusive perks that come with the Owner Referral Program. You will be rewarded for each eligible referral you introduce.    For every referral that attends a Sales Presentation, you will receive Friends Count rewards (bonus credits with cash value) as a thank you for your loyalty and recommendations. If they decide to purchase their own membership, you will receive even more rewards! The benefits to you and your friends in this exclusive Friends Count owner referral rewards program offered by Garza Blanca Residence Club are so simple to enjoy.  Refer an eligible family member or friend  Receive bonus credits each time a friend attends a presentation   Redeem your bonus credits   To recommend a friend call us at 1-877-261-0480, email friendscount@garzablancapreserve.com, or visit us online at www.friendscountgb.com and let us know you would like to invite your friends to a presentation.  The Referral department will ask you to give each of your referrals’ names, …

Elite Benefits Update

Come and be part of the Elite! To get the very best every single time you vacation, Elite membership offers you fantastic Elite program benefits including complimentary round trip transportation, unit upgrades, massages and more. For members wishing to explore the exciting benefits of the Elite Membership Club, there are three levels of Elite status, each with its own escalating benefits. Below we have outlined the exclusive privileges that each tier offers you. All Elite members will enjoy increased flexibility and value, which will enhance your vacation experience while staying at one of the many Tafer Hotels & Resorts. In addition, many of our resorts have added Elite Rooms, a new suite category for Elite Members. Each suite has a variety of upgraded features and amenities designed just for a select few, the Elite!   Elite Benefits  Four (4) Star Preferred Access 5,000-9,999 Total Points    borrow Club points, up to seven (7) consecutive years in advance one-unit size and view upgrade seven (7) days prior to arrival one (1) complimentary airport transportation round trip …

How Members can Protect Themselves

It is important to stay on top of the latest coronavirus 2019 scam attempts. Scam artists are experts at what they do and, unfortunately, they are using the ongoing pandemic to target members. Garza Blanca Residence Club would like you to be aware of the scams they are using, so that you can avoid them and protect your investment.   How do I know if I have been contacted by a Scam Artist?  It can be hard for you to know if you are talking to a scammer since they can act very professional. The best clue that you might be talking to a scammer is if the deal they are offering you to rent or sell your timeshare sounds almost too good to be true. Many scammers are trying to take advantage of people’s fears during this unprecedented time. They may call you up, saying that they work for our organization or a resort. Use discretion and never reveal too much information. If in doubt, hang up the phone and contact us at 1 877 722 4592.  Please note:   Our organization will never contact you to sell or rent out your timeshare.   Our organization will never sell or share your personal information.    Our organization will never contact you …

Tips to Avoid getting Duped by Scammers

UVCI’s top priority is to protect you, your membership and your investment. Unfortunately, due to the COVID 19 pandemic, fraudulent opportunities have arisen for scam artists to take advantage of. Make sure you protect yourself by being aware and exercising good judgement, so that you do not fall for one of their unscrupulous schemes. Below are some helpful tips on how to identify, avoid and report a scam, along with educational resources directly from ARDA, our industry partner.    How can I be sure that I have been contacted by a Scam Artist?   Unfortunately, sometimes it can be difficult to know whether the person on the other end of the phone is a scammer or not. They are experts at what they do and they know how to approach you like a professional. You should always trust your gut instinct. If they are offering you a deal that seems too good to be true, chances are that it is. They may try contacting you via email to ask you to rent or sell your timeshare and present an attractive offer. Another tactic they use is to call you and pose as someone who works for our organization or a resort. Usually, the only information …

Secure the Holidays by Booking in Advance

The holidays are an ideal time to get away with your loved ones and enjoy warm weather, cool ocean breezes, leisure time at the beach and luxury accommodations at your home away from home.  Since the holidays are peak season, you can improve your chances of securing a reservation by booking ahead. The Garza Blanca Residence Club booking system works on a first come, first served basis, so the earlier you book, the more likely it is you will have your dream holiday vacation in paradise.  The holiday weeks have a higher point value than other weeks in the year, so upgrading your membership increases your chances even further. The smaller units are the most economical, and therefore the most popular. When you have enough points to cover a larger unit, there is more availability and you will generally find it easier to make a reservation during peak times. The more points you have, the more options you have.    There are a number of requirements that must be met to be able to book holiday time using your Garza Blanca Residence Club membership. We often get members asking us to explain how to book the holiday …

Standardization of Discounts

We have tremendous appreciation for all our members. Through your support and loyalty, you have earned the right to special treatment including discounts and benefits.   Previously, there was some confusion about discounts, as some of the resorts were handling the program differently in each region. To make things easier, we have simplified the whole process and now members will get the same great benefits no matter where they choose to stay! Make sure you take advantage of the member discounts you are entitled to.  All resorts will offer three different types of cards:  Gold Card: All regular Gold Members will receive a 10 per cent discount on Food & Beverage outlets, Spa Services and Activities/Tours through Travel Agencies. Members are not required to attend a sales presentation and can request their gold card upon check-in.   *Please note: the discount on food and beverage is not applicable to all inclusive plan guests. No other promotions can be combined and are not applicable when a member is using the Gold card.  Elite Card: All 4-Star, 5-Star and Residence Club Elite members will receive a 15 per cent discount on Food & Beverage outlets, Spa Services and Activities/Tours through Travel Agencies. Members are not required to attend a sales presentation or attend …