As we begin to reopen our doors and welcome you back to our resorts, I wanted to share some information about what you can expect when you return to the sunny beaches of Mexico. During the past few months, our resorts have undergone extensive detailing to ensure every area is in perfect condition. There has been a lot of information circulating over the past few weeks. Here is the latest regarding travel to Mexico:
- On May 19, 2020, the United States Department of Homeland Security issued an extension to the Southern Boarder closure for Land Ports of Entry. This closure has never applied to air travel into Mexico from the United States. Our members are able to travel to Mexico via any airline partner who is flying to our destinations. Several major airlines have announced their increased flight schedules into Mexico and are even providing wonderful low fares for our members to take advantage of. More information on the border closure can be found here:
- In Mexico, our resorts are working with Local and Federal Governments on re-opening processes and adhering to the guidelines in place. Things may look a little bit different when you go back to our resorts, but our services and the great Mexican Hospitality you have come to expect is still the same. See the below links for what our resorts are doing to keep you safe when you visit us again:
- Villa Group Resorts Commitment-
- Tafer Hotels and Resorts Commitment-
In Las Vegas things are slowly returning to normal as well. Staff is back in the office of our Las Vegas servicing company, ResortCom International, and are working 7 am – 7 pm PST to assist with booking new trips and answering questions. The Nevada Governor has released the closure restrictions and business is slowly resuming to normal in Phase 1 and 2 of re-opening.
As we move forward with new protocols and initiatives to ensure you remain safe when visiting Mexico, we also understand that our members would like special offers and incentives. We are excited to be launching several offers specifically for members to get you on vacation with savings that will allow you a broader vacation experience. Please ensure your contact information is up-to-date as these offers typically come via e-mail and social media. You can update your member info on file by contacting ResortCom at email@example.com or 1-800-852-4755.
We look forward to welcoming you back to your home away from home, when you feel ready to visit us again. Summer is knocking, open the door!