Maintenance Fees TAFER Residence Club

Your maintenance fees are an essential part of ensuring that the resort facilities and accommodations you enjoy on vacation are as dazzling and elegant as the day you decided to purchase your membership. TAFER Residence Club is committed to excellence and your maintenance fees go towards perfecting your vacation experiences and maintaining the standards of the beautiful properties that are yours to indulge in each year.

Keeping up to date with the payment of your maintenance fees is your way of supporting the essential task of taking care of your investment to guarantee the highest quality for your vacation experiences. As outlined in the Rules and Regulations and contract, timely payment of your maintenance assessments is the personal obligation of each member and is not dependent on your use of the property.

For that reason, ResortCom Members Services Department is available to assist you to ensure that you do not incur any penalties or interest due to late payments, or that you have to forfeit the right to use your membership in any given year. If you have any questions, please don’t hesitate to call or write.

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Understanding Your Bill

Operating Fund

This provides funds for the current year operations. The largest expenditure of operating funds is for the on-site management of the resort. In addition to property management, your operating funds provide for on-site activities and services, and off-site operations that include reservations, reservation systems, hardware and software technologies, maintenance billing, customer service, member communications, general and administrative expenses, legal and accounting fees.

Reserve Expenditures

Reserves provides for maintenance and improvements to the resort. This is what is spent at the resort to keep your units and the grounds in good condition. We are proud to announce that over the last few years there has been no increase in the maintenance fee assessment. Your resort managers continue to closely manage expenses.

It is also important to note that the maintenance fees continue to be comparable to other resorts within their respective regions.

Eagle’s Wings Foundation (optional donation)

Eagle’s Wings Foundation is a private charitable organization founded in 1999 by the late Jim McCarthy with the support of Tafer Hotels & Resort’s developer and his partners at the Villa Group. This organization seeks to improve the quality of life for the less fortunate in Mexico by providing monetary and organizational support to institutions such as orphanages, free medical clinics and school-building projects. Please see the Social Responsibility tab for more information. The Foundation appreciates your donations and continued support.

CHUBB Travel Insurance

The Chubb ResortCom Basics plan applies to anyone listed on the Vacation Ownership for benefits. Example, if spouses are both listed on the contract, the wife will be covered by the benefit no matter if she is traveling with the husband or not. Should the spouses have a child that was not listed on the resort contract, the child would not be eligible for services if traveling alone without the parents unless he was traveling to their designated resort and had a verified guest certificate. Additionally, guests in the travel party are not covered unless they are on the contract. However, anyone traveling with the members (up to 6 traveling companions total) are covered for benefits on the ResortCom Essentials plan.

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Maintenance Assessment Billing and Collection Policy

Monthly

You may now pay your annual maintenance fee assessment on a monthly basis. This option is only offered online at your member website. If you select this option, you will not get any additional monthly invoices (saving on paper and supporting our green movement). This option will be offered only with a monthly credit card auto charge, which will be billed monthly to your credit card of choice. A nominal monthly installment fee will be added.

Quarterly

You may choose to pay your maintenance assessments in four equal installments, due November 30th, February 28th, May 31st, and August 31st. There will be nominal installment and processing fee for those owners using this option.

In-full payment

You may always pay your entire maintenance assessment in one payment, via credit card (online or by phone) or by check, if so desired.

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NOTE:

  • All new members will receive their first maintenance assessment bill approximately 30 days after your membership has been processed, due upon receipt.

  • Many of the services are only available when you are logged in securely. To manage your account online, please click here. You are also welcome to send us your request via email.